Frequently Asked Questions

What is Global Proto?

Global Proto™ is a precision supplement brand built on the principle that every body is different. We combine biomarker data, formulation science, and premium-grade ingredients to deliver supplementation that’s actually matched to your biology.

What is Proto Pro?

Proto Pro is our monthly membership program ($19.99/mo) that unlocks personalized supplement protocols based on your biomarker data, member-exclusive pricing, and priority consulting access. Cancel anytime.

Are your supplements third-party tested?

Yes. Our supplements are manufactured in FDA-registered, GMP-certified facilities and undergo third-party testing for purity, potency, and label accuracy.

Do you ship internationally?

Not at this time. We currently ship to U.S. addresses only, including Alaska, Hawaii, and APO/FPO military addresses.

What is your return policy?

We offer a 30-day satisfaction guarantee on unopened supplement products. Digital products (Proto Pro, consulting) are non-refundable.

How do I cancel Proto Pro?

Cancel anytime through your account dashboard or by emailing ryan@globalproto.com. Your access continues through the end of your current billing period.

How long does shipping take?

Orders process within 1-3 business days. Standard shipping: 5-7 business days ($7.99, or free over $99). Expedited: 2-3 business days ($14.99).

Are your products FDA approved?

Dietary supplements are not subject to FDA approval. Our products are manufactured in FDA-registered, GMP-certified facilities and are third-party tested for quality. These statements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

How do I contact support?

Email ryan@globalproto.com. We respond within 1 business day.